Ecommerce Product Support Services

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Ecommerce Product Support Services 2017-04-17T14:12:07+00:00

PHP WORKSHOP OFFERS COMPREHENSIVE RANGE OF SERVICES TO ECOMMERCE COMPANIES FOR COMPLETE WEB-STORE MANAGEMENT LIKE  PRODUCT LISTING, DYNAMIC PRICE UPDATION, ORDER PROCESSING, VENDOR COORDINATION, INVENTORY MAINTENANCE ETC.

Product information research

We do internet research to obtain more information about a product e.g. specifications, images, warranty, weight, etc. attributes. Sources used include manufacturer’s catalog, manufacturer’s website and product review websites. We take care to avoid any data Copyright claim.

Product data Categorization and enrichment

We create a wide range of product data enrichment to enhance customer’s experience including categorization, tagging, product cross sell linking, alternative products, related accessories and recommendations etc.

Product listing

Uploading products into the ecommerce store backend and also creating product variants e.g. size and color, depending on the type of products. We work with custom ecommerce environments and specially in popular platforms and marketplaces like Amazon, Magento, Shopify, BigCommerce, X-cart, NetSuite, Volusion, Yahoo Store, Buy.com, eBay and Sears.

Price updates

We can update product prices, implement special sale and offers, and combo prices.

Inventory Management

We accurately update inventory and re-order levels. Setup channels with suppliers and drop-shippers to receive inventory information on a predecided frequency.

Pricing Management

Pricing strategy and management including promotional pricing and evaluating competitors’ prices. Contract management.

Order Processing

Coordinate with supplier or manufacturer, place orders, details including bulk order processing. Process payments and update order status, update shipment status and tracking, process returns. Customer communications related to orders.